FAQ

Frequently asked questions

Got a question? We are happy to help — here are answers merchants ask most.

Storilive FAQ — help for merchants launching an online store
Are there commissions on orders like aggregators?

No — Storilive does not take a cut on your direct sales. You keep the margin from orders on your storilive.com subdomain.

Which sectors does Storilive support?

Restaurants, cafés, retail, fashion, pharmacies, supermarkets, gift shops and franchises — any brand that wants a direct online channel.

Can I connect payment gateways and POS?

Yes — cash on delivery is built in. Additional gateways and POS systems connect through our provider architecture without manual re-entry.

How does delivery work?

Configure pickup, delivery zones or cash on delivery. When you need a driver network, connect Storilive App for tracking and handoff via API.

Is Arabic and English supported?

Yes — full bilingual storefronts and dashboard with RTL layout for Arabic.

How fast can I launch?

Most merchants go live in under five minutes: subdomain, template, first products and shareable link.

Still have questions?

Talk to our team about your menu, branches, payments or Storilive setup.

Contact us